Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Bookkeeper
Noble Veterinary Clinic
Hayward, CA
07.2022 - Current
Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
Processed accounts payable and receivable transactions.
Conducted monthly bank reconciliations.
Entered deposits, credit card charges and sales entries to facilitate cash management.
Veterinary Receptionist
Noble Veterinary Clinic
Hayward, CA
07.2010 - Current
Greeted clients and their pets upon arrival at the clinic.
Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
Processed payments from clients including cash, credit cards, and checks.
Followed up with clients after their visits to ensure satisfaction with services provided.
Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
Provided support to veterinary technicians by preparing necessary documents before each appointment.
Education
Associate of Applied Science - Administrative Assistance And Secretarial Science
SUNY At Alfred New York
Alfred, NY
05-1984
Skills
Veterinary Medical Records Software
Discharging Patients
Filling Prescriptions
Record Request Management
Payment Processing
Appointment Scheduling
Customer Service
Attention to Detail
Quickbooks
A/P and A/R
Bank Reconciliation
Spreadsheet tracking
Timeline
Bookkeeper
Noble Veterinary Clinic
07.2022 - Current
Veterinary Receptionist
Noble Veterinary Clinic
07.2010 - Current
Associate of Applied Science - Administrative Assistance And Secretarial Science
Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)