Arwen Valenzuela
Summary
Dynamic and dedicated professional with experience at The Monument Inn, excelling in customer service and effective multitasking. Known for fostering strong relationships and maintaining a welcoming environment. Proven ability to engage clients with patience and empathy while ensuring a clean and safe space for children as a Child Care Provider.
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
The Monument Inn
03.2025 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Child Care Provider
Church Women's United Child Care
05.2023 - 03.2025
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Education
Pasadena - National Phlebotomy Certification Class
Pasadena, TX06-2024
High School Diploma -
Endeavor High School
Channelview, TX05-2023
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
Certification
Certified Phlebotomy Technician
Timeline
Hostess
The Monument Inn
03.2025 - Current
Child Care Provider
Church Women's United Child Care
05.2023 - 03.2025
Pasadena - National Phlebotomy Certification Class
High School Diploma -
Endeavor High School
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