Laurie Firestone, CAM

Assisted the Property Manager in the day-to-day duties for 4 mobile home parks with 525 lots.

• Constructed and maintained spreadsheets to keep track of various projects for all 4 communities
• Maintained 0% AR at end of month
• Performed weekly property inspections and alerted maintenance to issues and potential issues
• Invoiced Residents for rent payments and late fees
• Managed and Controlled Accounts Receivable
• Processed necessary eviction documents, and procedures following state and company guidelines
• Built relationships by providing excellent customer service to residents, potential tenants, and vendors.

Community Manager of 277 units for Northstar Properties at Alameda Pointe Apartments, the Landing on 9 Apartments, and Deerfield Condominiums.

• Captured leases, conducted move-ins, move-outs, transfers, unit inspections and
• Conducted weekly property checks to maintain the welfare of the community.
• Maximized rental income while minimizing expenses through effective planning and control.
• Evaluated and recommended changes in rental pricing strategies
• Developed and maintained property operating and capital budgets.
• Analyzed and evaluated monthly and quarterly financial statements, owner's reports, and marketing plans.
• Trained Assistant Community Manager and maintenance personnel.
• Maintained accurate records of all community transactions and submitted reports on a timely basis and prepared the annual budget.
• Implemented the necessary legal actions, documents, and processes following state and company guidelines
• Built relationships by providing excellent customer service to residents, potential residents, and vendors.
• Planned and implemented community activities and worked to promote an atmosphere that is cooperative and professional.

Assistant Community Manager of 212 units for Northstar Properties at Savannah Ridge Apartments.

• Ensured that all rents and late fees/check charges were collected, posted, and deposited in a timely manner.
• Maintained constant communication with residents to strive for company goal of zero delinquency at end of the month.
• Implemented the necessary legal actions, documents, and processes following state and company guidelines
• Marketed vacant units to prospective residents
• Determined and certified the eligibility of prospective tenants, following government regulations and company policies.
• Planned and implemented community activities and worked to promote an atmosphere that is cooperative and professional.
• Built relationships by providing excellent customer service to residents, potential tenants, and vendors.