Results-driven professional with over 40 years of experience in the cosmetology, and customer service industries. Adept at implementing operational strategies that improve service efficiency and customer satisfaction. Committed to fostering teamwork, optimizing profit, and achieving organizational goals through effective communication and problem-solving.
I have optimized financial performance while maintaining the highest professional standards. In every job I have cultivated my own full customer base independently, while achieving and maintaining a 93 percent client retention rate. I believe in dedication to achieve my goals and acquiring the necessary skills to continue to move forward and upward in my personal and professional life.