LAURI WHITENACK
Our Lady’s Rosary Makers
Louisville,KY
34
years of professional experience
Account Office Manager and Purchasing Manager with strengths in accounts payable and receivable, vendor coordination, and office operations. Processes 101–250 vendor invoices per month, payments, purchase orders, and reconciliations while resolving billing, delivery, and customer issues in a busy professional setting. Supports smooth purchasing and cash flow through accurate documentation, aging follow-up, and daily balancing.
Work History
Account Office Manager, Purchasing Manager
23 Years 9 Months- Review, verify & process vendor invoices in accounting software.
- Prepare and schedule payments, including checks, ACH & wire transfers.
- Assist with month-end vendor reports.
- Apply customer payments (checks, ACH & credit cards) against open invoices.
- Investigated and resolved billing discrepancies and customer issues to maintain strong vendor relationships.
- Monitor aging reports to collect overdue accounts and/or make arrangements.
- Set up & submit purchase orders to all vendors, including international vendors.
- Receive & enter all products into the inventory system.
- Resolved product issues with vendors to ensure timely product delivery and customer satisfaction.
- Resolve delivery issues & claims with our transportation companies.
- Resolve customer delivery complaints/issues.
- Oversaw daily operations, ensuring efficient workflow and resource allocation.
- Implemented process improvements that enhanced office productivity and reduced operational delays.
- Developed and maintained filing systems to streamline document retrieval and management.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Accounts Receivable, Payroll Specialist
1 Year 2 Months- Louisville Ky
Assistant to Vice President of Mortgage Services
5 Years 5 Months- Louisville KY
Backup Head Teller + Assistant to Mortgage Loan Officer
3 Years 2 Months- Louisville KY
Education
Graduated Honors Program
attended JCC & University of Louisville.
Skills
Payment Processing + Balancing
Purchasing + Buyer
Accounts payable processing
Aging report management
Bank reconciliation
Purchase order processing
Vendor invoice review
Vendor dispute resolution
Inventory receiving
Delivery issue resolution
Timeline
Account Office Manager, Purchasing Manager
Our Lady’s Rosary Makers
11.2002 - CurrentRead More
Accounts Receivable, Payroll Specialist
Brown Kaiser Company
08.2001 - 10.2002Read More
Assistant to Vice President of Mortgage Services
Bank of America
03.1996 - 08.2001Read More
Backup Head Teller + Assistant to Mortgage Loan Officer
BB&T
01.1993 - 03.1996Read More
Holy Cross High School
Graduated Honors Program
Read More