Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lauryn Baldwin

Austin,TX

Summary

Highly motivated and creative individual with experience in customer service and sales. Strong communication skills and enjoy building customer relationships in order to provide superior customer service. Passionate about analyzing customer needs to provide tailored solutions for them, while collaborating cross-functionally to enhance product offerings and streamline sales processes.

Overview

2
2
years of professional experience

Work History

Business Development Representative

Subflow
05.2023 - 08.2023
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Held meetings with clients via Zoom or in person.
  • Expanded business through effective network development, identifying new, and prospective clients. Experience using LinkedIn Sales Navigator.
  • Communicated with leadership teams by attending regular meetings to discuss objectives.
  • Consistently worked with sales team to collaboratively reach targets and or exceed personal quotas.
  • Identified multiple new business opportunities through lead generation.
  • Thorough experience using Hubspot CRM.

Front Desk Assistant

Baldwin Beauty Schools
05.2022 - 08.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Oversaw fast-paced front desk operations and guests' needs in busy salon environment.
  • Delivered top-notch administrative support to office staff.
  • Handled payment and bill processing, change giving and payment collecting for guests.

Waitress

Another Broken Egg Cafe
05.2021 - 08.2021
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Demonstrated the ability to work well under pressure and multitask effectively in order to maximize restaurant sales.
  • Answered phone calls and prepared to-go orders while waitressing multiple tables at the same time.

Education

Bachelor of Business Administration - Management - Entrepreneurial Leadership

Texas A&M University
College Station, TX
12.2023

Skills

  • Product Knowledge
  • Customer Relationship Management
  • Lead Generation
  • Outreach Initiatives
  • Critical Thinking
  • Persuasive Communication Style
  • Experience using Microsoft Word and PowerPoint

Additional Information

In my free time, I enjoy strength training, traveling, cooking, singing, and spending time with my dogs.

Timeline

Business Development Representative

Subflow
05.2023 - 08.2023

Front Desk Assistant

Baldwin Beauty Schools
05.2022 - 08.2022

Waitress

Another Broken Egg Cafe
05.2021 - 08.2021

Bachelor of Business Administration - Management - Entrepreneurial Leadership

Texas A&M University

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Lauryn Baldwin