Lauryn Safstrom
Aiken,SC
Summary
Dynamic and detail-oriented professional with extensive experience at Harrison County Hospital as a Surgery Scheduler. Expert in schedule coordination and patient relations, successfully optimizing clinic flow and enhancing patient satisfaction. Proven ability to manage electronic health records and collaborate effectively with medical teams to streamline operations. Committed to maintaining HIPAA compliance and ensuring seamless patient experiences.
Overview
3
3
years of professional experience
Work History
Surgery Scheduler/office Administrator
Harrison County Hospital
02.2025 - 08.2025
- Scheduled surgeries efficiently, coordinating with medical staff and patients to optimize clinic flow.
- Managed patient communication, ensuring timely updates regarding appointments and procedural information.
- Utilized electronic health record systems to maintain accurate scheduling and patient information.
- Collaborated with surgical teams to streamline operations and reduce scheduling conflicts.
- Resolved patient inquiries related to surgical procedures, enhancing overall satisfaction with services provided.
Front Desk Receptionist
Dr Blacks Eye Associates
08.2023 - 03.2024
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Assisted patients with check-in processes, ensuring a welcoming environment.
- Utilized electronic health record systems to maintain accurate patient information.
- Communicated effectively with medical staff to facilitate smooth patient flow.
- Processed insurance verification and billing inquiries for seamless transactions.
- Handled multi-line phone system, addressing inquiries and directing calls appropriately.
- Supported administrative tasks by filing documents and managing office supplies efficiently.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Certified Nursing Assistant
Harrison Healthcare
02.2022 - 08.2023
- Assisted patients with daily living activities, enhancing comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient rooms to promote a safe environment.
- Collaborated with healthcare team to develop individualized care plans for patients.
Education
CNA Licensure, Anatomy, Psychology Course Complete - Nursing
Ivy Tech Community College of Indiana
Sellersburg, INHigh School Diploma -
Lanesville JR/SR HS
Lanesville, IN05.2023
Skills
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
- Following up with patients
- Patient relations
- Insurance verification
- Calendar management
- Patient coordination
- Software familiarity
- Office administration
- Updating charts
- Payment collection
- Documentation scanning
- Appointment scheduling
Timeline
Surgery Scheduler/office Administrator
Harrison County Hospital
02.2025 - 08.2025
Front Desk Receptionist
Dr Blacks Eye Associates
08.2023 - 03.2024
Certified Nursing Assistant
Harrison Healthcare
02.2022 - 08.2023
CNA Licensure, Anatomy, Psychology Course Complete - Nursing
Ivy Tech Community College of Indiana
High School Diploma -
Lanesville JR/SR HS