- Gym Workouts
- Certified Lash Technician
- Family-orientation
Lauryn Irie Shey Agellon
Hollister,CA
Summary
Energetic Server with expertise in hospitality and guest relations at Applebee's. Proficient in cash handling and staff training, enhancing customer satisfaction through efficient complaint resolution. Skilled in delivering exceptional service under pressure.
Overview
3
3
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
08.2024 - Current
- Enhanced guest satisfaction by delivering prompt, attentive customer service.
- Maintained organized dining area to elevate overall guest experience.
- Ensured timely food delivery through effective collaboration with kitchen staff.
- Managed multiple tables accurately, prioritizing order precision and guest needs.
- Trained new servers on service protocols to boost team performance and efficiency.
- Processed payments accurately, ensuring smooth transactions and cash handling.
Server
Cheung Sheng
07.2022 - 07.2024
- Enhanced customer satisfaction by implementing menu suggestions from guest feedback.
- Served food and beverages promptly, focusing on individual customer needs.
- Managed orders and bills efficiently using the POS system.
- Maintained a clean dining area to ensure enjoyable guest experiences.
- Addressed customer complaints swiftly, fostering positive relationships and reputation.
- Trained new hires on restaurant standards and operational best practices.
Education
High School Diploma -
Hollister High School
Hollister, CASkills
- Strong work ethic
- Memory retention
- Team collaboration
- Guest relations management
- Cash handling
- Guest engagement
Interests
Timeline
Server
Applebee's Neighborhood Grill & Bar
08.2024 - Current
Server
Cheung Sheng
07.2022 - 07.2024
High School Diploma -
Hollister High School