Summary
Overview
Work History
Education
Skills
Timeline
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Lavinia Chavers

McDonough,GA

Summary

Detailed Client Service Associate known for having great organizational skills. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Gifted at working with all types of customers. Looking for a new role whe

re hard work and dedication will be highly valued.

Overview

7
7
years of professional experience

Work History

Dispatcher Office Assistant

The Divine Connect 716
Remote, NY
11.2018 - Current
  • Assisted dispatchers in answering phone calls, emails and other inquiries.
  • Organized and maintained filing systems for documents related to the dispatch office.
  • Entered data into computer systems to track dispatched items.
  • Researched potential new routes for efficient delivery operations.
  • Updated driver profiles with current contact information and vehicle information
  • Compiled reports on delivery times and route performance metrics.
  • Performed administrative duties such as photocopying, faxing documents and ordering supplies.

School Bus Driver

Student Transportation of America, STA
Buffalo, NY
08.2019 - 12.2023
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Performed pre-trip/ post-trips inspections of the bus according to established procedures.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Communicated effectively with parents regarding student transportation issues.
  • Answered student/parents inquiries and provided accurate information.
  • Provided excellent customer service to resolve student/parent complaints in a timely manner.

City Bus Driver

Charlotte Area Transit System
Charlotte, NC
10.2016 - 11.2018
  • Greeted customers and identified their needs.
  • Resolved customer inquiries in a timely manner.
  • Assisted customers with transactions as needed.
  • Developed relationships with key clients through regular contact and follow-up communication.
  • Completed daily reports for management review.

Education

High School Diploma -

Kensington High School
Buffalo
06.2000

Skills

  • Supply Restocking
  • Strong Problem Solver
  • Documentation and Recordkeeping
  • Professional and Mature
  • Administrative Support
  • Multi-Line Phone Proficiency
  • Support Services
  • Meeting Planning

Timeline

School Bus Driver

Student Transportation of America, STA
08.2019 - 12.2023

Dispatcher Office Assistant

The Divine Connect 716
11.2018 - Current

City Bus Driver

Charlotte Area Transit System
10.2016 - 11.2018

High School Diploma -

Kensington High School

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Lavinia Chavers