Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lavonna Percy

Long Beach,Ca.

Summary

Proven achiever with extensive experience at Long Beach Memorial Medical Center, adept in patient scheduling and HIPAA compliance. Demonstrated problem-solving abilities and a knack for multitasking, significantly enhancing operational efficiency. Excelled in fostering continuous improvement and safeguarding patient information, embodying a results-driven approach with a blend of hard and soft skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Radiology Scheduler

Long Beach Memorial Medical Center
08.2021 - Current
  • Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
  • Promoted a culture of continuous improvement within the scheduling department by actively participating in team meetings and offering constructive feedback on current processes.
  • Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
  • Upheld HIPAA regulations and standards for protecting patient information.

Technical Assistant

Long Beach Memorial Medical Center
10.2015 - 08.2021
  • Maintained a clean and organized work environment by performing daily cleaning tasks and adhering to infection control guidelines.
  • Safeguarded confidential patient information by diligently following HIPAA regulations in record keeping practices.
  • Supported Radiology Technicians during complex procedures by anticipating needs for additional supplies or equipment, ensuring a smooth process from start to finish.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.

Housekeeper

Sodexo
05.2013 - 10.2015
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.

Education

Associate Degree - Health Information Technology

CBD College
Los Angeles, CA

High School Diploma -

Parkridge Private School
Long Beach, CA
03.2014

Skills

  • Medical Office Experience
  • HIPAA Compliance
  • Patient Scheduling
  • Insurance Verification
  • Problem-solving abilities
  • Multitasking

Timeline

Radiology Scheduler

Long Beach Memorial Medical Center
08.2021 - Current

Technical Assistant

Long Beach Memorial Medical Center
10.2015 - 08.2021

Housekeeper

Sodexo
05.2013 - 10.2015

Associate Degree - Health Information Technology

CBD College

High School Diploma -

Parkridge Private School

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Lavonna Percy