Job Search Status
Open to workDesired start date: Immediately
Open To Work
LaVonne Elliott
Customer Service
Lithia Springs,GA
Work Preference
Summary
Dynamic professional with a proven track record as a Collections Manager at Mann Bracken LLC, enhancing collections efficiency through strategic planning. Adept in problem-solving and customer service, I excel in multitasking and maintaining attention to detail, ensuring client satisfaction and effective communication in fast-paced environments.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Collections Manager
Mann Bracken LLC
Marietta, GA
08.2005 - 07.2009
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Oversaw daily posting of payments to customer accounts.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
Disabled
Homemaker
Hiram, GA
07.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Legal Assistant-skip Tracer
Fred Hanna & Assoc
08.2001 - 04.2008
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Education
Medical
Everest College
Marietta, GAHigh School Diploma -
Redan High School
Stone Mountain, GA06.2001
Skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Computer skills
- Problem resolution
- Verbal communication
Certification
Early Childhood Development
Medical assistant
Timeline
Disabled
Homemaker
07.2009 - Current
Collections Manager
Mann Bracken LLC
08.2005 - 07.2009
Legal Assistant-skip Tracer
Fred Hanna & Assoc
08.2001 - 04.2008
Medical
Everest College
High School Diploma -
Redan High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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