Lavonya Spencer
Jacksonville,FL
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
15
15
years of professional experience
Work History
Secretary
Payless Brick Pavers
05.2017 - Current
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Foreclosure Specialist
Wachovia Bank
03.2009 - 06.2010
- Reduced foreclosure timelines by efficiently managing case files and ensuring timely completion of necessary tasks.
- Enhanced communication with clients by providing regular updates on the status of their foreclosure cases.
- Streamlined foreclosure processes by implementing new software tools for tracking and monitoring case progress.
- Collaborated with legal teams to ensure compliance with state and federal regulations during foreclosure proceedings.
- Ensured strict adherence to deadlines by closely monitoring case progress and proactively addressing potential delays.
- Managed a high volume of complex cases simultaneously while maintaining exceptional levels of organization and attention to detail.
- Entered figures using 10-key calculator to compute data quickly.
Education
Master of Arts - Accounting
University of Phoenix
Jacksonville, FL06.2015
Skills
- Supply Restocking
- Calendar Management
- Database Management
- Supply Ordering
- Appointment Scheduling
- Customer Service
Timeline
Secretary
Payless Brick Pavers
05.2017 - Current
Foreclosure Specialist
Wachovia Bank
03.2009 - 06.2010
Master of Arts - Accounting
University of Phoenix
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