Lawrence J. Bass
Wellford,USA
Summary
Dynamic professional with extensive experience as an Instacart Shopper, excelling in delivery organization and customer service. Proven ability to enhance shopping experiences by hand-picking high-quality products and coordinating orders effectively. Skilled in task prioritization and motivated to exceed service targets, ensuring customer satisfaction and fostering repeat business.
Overview
6
6
years of professional experience
Work History
Instacart Shopper
Instacart
South Carolina, South Carolina
08.2021 - Current
- Executed no-touch grocery loading to enhance customer shopping experiences.
- Hand-picked highest quality products, surpassing company service targets.
- Coordinated with customers to select items based on preferences and manage changes.
- Adhered strictly to customer instructions, minimizing errors and ensuring satisfaction.
- Delivered exceptional service for various order sizes, fostering repeat business.
- Facilitated regular meal deliveries for customers with limited capabilities, ensuring access to nutritious food.
- Streamlined delivery processes to align with customer-specified timeframes.
- Organized routes effectively to maximize hourly delivery rates.
Deli Clerk
Publix Grocery Store
Greer, SC
09.2022 - 05.2023
- Sliced, weighed and wrapped deli items carefully to preserve freshness.
- Checked display cases daily to verify appropriate refrigeration temperatures.
- Greeted customers, took orders and recommended new products to increase sales.
- Prepared deli offerings according to recipes and packaged for sale.
- Processed mobile app and website orders and prepared foods for take-out and delivery.
- Stocked popular products to meet customer demand.
- Restocked deli cases and rotated older stock to front for quick sales.
- Cleaned kitchen tools and equipment after use and kept adjacent surfaces sanitized.
- Observed safe food-handling practices with proper use of hair nets, gloves and required PPE.
- Helped customers select products based on tastes and preferences.
OTR Truck Driver
Schuster Trucking
Le Mars, IA
10.2020 - 02.2021
- Maintained daily logs, timesheets and trip reports for business recordkeeping and regulatory requirements.
- Listened to traffic and weather reports and adjusted plans to stay away from delays.
- Mapped out driving plans ahead of time to determine ideal route.
- Drove correctly and efficiently managed stops to consistently meet customer targets.
- Transported items to destinations within schedule guidelines to satisfy customers' needs.
- Drove trucks to posted inspection and weigh stations to check weigh-in requirements' compliance.
- Adhered to legal limits on driving hours.
- Gained familiarity with local roads, routes and intersections.
- Completed deliveries within specified timeframes for assigned tasks.
- Navigated roads safely to maintain low accident rate.
Temp Worker
Ollie's Bargain Outlet
Spartanburg, SC
08.2020 - 10.2020
- Unloaded Trucks of merchandise to be sold.
- Stocked shelves to keep levels up.
- Cleaned floors of dirt and debris to keep area safe for customers.
- Assisted customers with finding items based on desire and intent.
OTR Truck Driver
Red Classic Transportation
Charlotte, NC
11.2019 - 05.2020
- Maintained daily logs, timesheets and trip reports for business recordkeeping and regulatory requirements.
- Listened to traffic and weather reports and adjusted plans to stay away from delays.
- Mapped out driving plans ahead of time to determine ideal route.
- Drove correctly and efficiently managed stops to consistently meet customer targets.
- Transported items to destinations within schedule guidelines to satisfy customers' needs.
- Drove trucks to posted inspection and weigh stations to check weigh-in requirements' compliance.
- Adhered to legal limits on driving hours.
- Delivered timely and cost-effective transportation operations.
- Completed deliveries within specified timeframes for assigned tasks.
- Navigated roads safely to maintain low accident rate.
Education
High School Diploma - Orlando, FL
Central Florida Academy
Orlando, FL06.1995
Skills
- Delivery organization and order coordination
- Car maintenance and shopping management
- Merchandise selection and customer service
- Motivation and multitasking
- Task prioritization
References
References available upon request.
Timeline
Deli Clerk
Publix Grocery Store
09.2022 - 05.2023
Instacart Shopper
Instacart
08.2021 - Current
OTR Truck Driver
Schuster Trucking
10.2020 - 02.2021
Temp Worker
Ollie's Bargain Outlet
08.2020 - 10.2020
OTR Truck Driver
Red Classic Transportation
11.2019 - 05.2020
High School Diploma - Orlando, FL
Central Florida Academy