Lawrence Burns
McKinney
Summary
Reliable cashier recognized for a robust work ethic and commitment to excellence. Proven ability to enhance customer satisfaction through effective assistance and collaboration, contributing to team success and operational efficiency.
Overview
14
14
years of professional experience
Work History
Cashier
Whataburger
07.2019 - 04.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Assisted customers with product inquiries, enhancing overall service experience.
- Trained new team members on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Retail Sales Associate
The UPS Store Inc.
04.2012 - 06.2019
- Assisted customers with product selection and provided solutions to meet their shipping needs.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained store organization and cleanliness, enhancing customer experience.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Homeschooled
Jacksonville, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
Timeline
Cashier
Whataburger
07.2019 - 04.2026
Retail Sales Associate
The UPS Store Inc.
04.2012 - 06.2019
High School Diploma -
Homeschooled