Lawrence Oyelami
Waldorf,MD
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
34
34
years of professional experience
Work History
Contract Administrator
US Army Corps Of Engineers
01.2008 - 12.2023
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Prepared and issued reports on contract performance and compliance.
- Negotiated and reviewed contracts to protect customer interests.
- Tracked contract milestones and updated stakeholders to facilitate project progress.
- Streamlined operations by developing and implementing improved contract management processes.
Contract Administration
US Army Corps Of Engineers
12.2011 - 12.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Logistics Specialist
USN
01.2006 - 12.2010
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
- Issued timely and accurate responses to both internal and external inquiries.
- Worked with customers to integrate processes and correct issues.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Logistic Supply Specialist
USNR
01.1990 - 12.2005
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Developed strategies to optimize utilization of available resources.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Generated monthly performance reports to track and analyze shipping trends.
- Registered vendors and customers on database to maintain updated roster.
Education
Bachelor of Science - Engineering Management
Old Dominion University
Norfolk, VA08.2008
Skills
- Telephone Etiquette
- Contract Terms Negotiation
- Contract Negotiation
- Change Orders
- Workflow Management
- Contract Performance Monitoring
- Verbal and Written Communication
- Project Support
Accomplishments
- Achieve good conduct award through effectively helping with their tast.
Timeline
Contract Administration
US Army Corps Of Engineers
12.2011 - 12.2015
Contract Administrator
US Army Corps Of Engineers
01.2008 - 12.2023
Logistics Specialist
USN
01.2006 - 12.2010
Logistic Supply Specialist
USNR
01.1990 - 12.2005
Bachelor of Science - Engineering Management
Old Dominion University
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