Lawrence Petrone
Neshanic Station
Summary
Results-driven Associate Support Department Supervisor known for unparalleled productivity and efficient task completion. Specialize in team leadership, conflict resolution, and customer service excellence. Excel in communication, adaptability, and problem-solving to enhance team performance and ensure customer satisfaction. Committed to fostering positive work environments and delivering high-quality support solutions.
Overview
9
9
years of professional experience
Work History
Associate Support Department Supervisor
The Home Depot
Bridgewater
05.2022 - Current
- Acts as liaison between store management, associates and corporate HR regarding company benefits and all policy updates.
- Interviews and onboards new associates as needed. Manages onboarding orientations as well as tracks training compliance for all associates.
- Creates weekly schedules while managing coverage and ensuring proper staffing levels.
- Plans store events as well as large scale business meetings.
General Manager
Massage Envy
Branchburg Township
11.2017 - 05.2022
- Managed daily operations to ensure efficient service delivery.
- Trained and mentored staff to enhance team performance.
- Developed and implemented marketing strategies to attract new clients.
Education
Somerville High School
Somerville, NJSkills
- Policy writing
- Leadership and talent development
- Scheduling management
- Onboarding processes
- Performance management
- Strategic thinking and decision making
- Financial acumen and budgeting
- Strong communication and negotiating skills
- Data literacy and analytical skills
- Advanced technical knowledge
- High ethical standards
Timeline
Associate Support Department Supervisor
The Home Depot
05.2022 - Current
General Manager
Massage Envy
11.2017 - 05.2022
Somerville High School