Lawrence Vitulli
Warwick,NY
Summary
Self-motivated and energetic Auto Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Auto Sales
Rockland CDJR
02.2018 - Current
- Streamlined sales process for efficiency, reducing time spent on administrative tasks.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Responded to customer enquiries via telephone and email.
- Resolved customer concerns promptly, ensuring their overall satisfaction throughout purchasing process.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Utilized digital marketing tools to create targeted advertising campaigns that drove showroom traffic.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Sold consistently 15-20 vehicles monthly for 6 years.
Floor Manager/Closer/Sales
Paramus CJDR
08.2015 - 02.2018
- Monitored competitor activity closely so as to develop proactive strategies that positioned store favorably within its industry.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Promoted sales with aggressive targets and clear goal attainment strategies for individual employees and teams.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed team of 10 employees to maintain smooth-running operations of shop floor.
Business Manager
John Johnson Dodge
11.2014 - 08.2015
- Properly assessing customers and selling finance insurance delivered through service contracts.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with state and federal industry regulations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Improved business profits through sales of aftermarket products available to customer at that time.
- Broke 10 year sales record in backend gross
Education
No Degree - Business Administration
Orange County Community College
Middletown, NY08.1999
Skills
- Team Building
- Decision-Making
- Relationship Building
- Staff Training
- Sales closing
- Follow-up skills
- Exceeding Customer Expectations
- Strong negotiation
- Upselling strategies
- Goal-Driven
- Public Speaking
- Customer Needs Assessment
Awards
- 2009 #1 SALESMAN IN US
MOVADO COMPANY STORE
Over $1,000,000 in sales
Certification
CDJR Certified
2012- Present
NLU Certified
2022- Present
Timeline
Auto Sales
Rockland CDJR
02.2018 - Current
Floor Manager/Closer/Sales
Paramus CJDR
08.2015 - 02.2018
Business Manager
John Johnson Dodge
11.2014 - 08.2015
No Degree - Business Administration
Orange County Community College