Lawrence Whittenberger
Las Vegas
Summary
I am a driven and motivated worker looking to build myself into a career as a first responder, with experience in the hospitality and security fields. I have lots of experience with events, and large numbers and varieties of people. I graduated top of my class in the PIMA Medical Institute EMT course and am currently slated to continue my education in their AEMT course come January.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Front Desk Agent
Alexis Park
Las Vegas
01.2023 - Current
- Managed guest reservations and ensured accurate information was communicated throughout the team.
- Facilitated billing and payment processing, ensuring accuracy and timely transactions for guests.
- Collaborated with housekeeping and maintenance departments to ensure guest accommodations were ready and clean.
- Trained new front desk staff on company procedures and customer service standards to improve team performance.
- Delivered exceptional customer service by actively listening to guest needs and providing tailored solutions.
- Utilized problem-solving skills to address and resolve unforeseen issues impacting guest experiences.
Security Officer
BEST Crowd Management
Las Vegas
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Education
Emergency Medical Technician - EMT
Pima Medical Institute
Las Vegas12-2025
Skills
- Problem resolution
- Team collaboration
- Documentation accuracy
- Time management
Certification
EMT
Affiliations
MMA
Timeline
Front Desk Agent
Alexis Park
01.2023 - Current
Security Officer
BEST Crowd Management
Emergency Medical Technician - EMT
Pima Medical Institute