Malaysia Blackmon
Saint Louis,MO
Summary
Dynamic and results-driven professional with experience at Mercy Health Hospital and Pink. Proven expertise in customer service and insurance verification, enhancing patient access and driving sales. Recognized for teamwork and problem-solving skills, consistently improving service delivery and maintaining high standards in fast-paced environments.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Pink
Saint Louis Missouri
10.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Maintained visual merchandising standards to promote brand image and drive sales.
- Collaborated with team members to achieve store goals and maintain a positive work environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Patient Access Representative
Mercy Health Hospital
Saint Louis Missouri
12.2024 - 10.2025
- Assisted patients with registration and appointment scheduling processes.
- Verified insurance information and ensured accurate patient data entry.
- Educated patients on hospital services and procedures for improved access.
- Responded to patient inquiries, providing timely and accurate information.
- Managed customer accounts, ensuring timely updates and maintaining up-to-date records.
- Collaborated with team members to enhance service delivery and improve customer satisfaction ratings.
Education
High School Diploma -
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Cash handling
- Positive and professional
- HIPAA compliance
- Insurance verification
- Patient registration
- Multitasking and organization
- Patient check-in
Timeline
Sales Associate
Pink
10.2025 - Current
Patient Access Representative
Mercy Health Hospital
12.2024 - 10.2025