Layan Salih
Phoenix ,AZ
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at the many jobs I’ve worked. Proven ability to multitask effectively while maintaining composure under pressure. Known for building lasting customer relationships and ensuring a positive dining experience, demonstrating both creativity and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Hostess
The Porch
09.2024 - 03.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier/Server/Cook
Original Chopshop
01.2023 - 05.2023
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Cashier
Panera Bread
03.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Made sure the restaurant was always organized and clean.
Server
Lava Cafe
12.2018 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Desert Vista High School
Phoenix, AZ05.2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Organized
- Creativity
- Problem solving
- Teamwork
- Critical thinking
- Strong work ethic
- Positive mindset
- Able to maintain composure
Timeline
Hostess
The Porch
09.2024 - 03.2025
Cashier/Server/Cook
Original Chopshop
01.2023 - 05.2023
Cashier
Panera Bread
03.2022 - 11.2022
Server
Lava Cafe
12.2018 - 03.2019
High School Diploma -
Desert Vista High School
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