Layeden Leavitt
PAHRUMP,NV
Summary
Adaptable professional with a strong background in customer service and team collaboration. Known for effective communication and conflict resolution skills, ready to leverage experience to enhance operational performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Leader
Little Caesars
Pahrump, NV
05.2024 - Current
- Coordinated shift schedules, optimizing staff coverage during peak hours for improved service delivery.
- Trained and mentored new team members on food safety protocols and customer service best practices.
- Supervised daily operations, ensuring adherence to quality standards and operational efficiency.
- Implemented inventory management practices, reducing waste and enhancing product availability.
- Resolved customer complaints promptly, maintaining high satisfaction levels and promoting repeat business.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Education
High School Diploma -
Pahrump Valley High School
Pahrump, NV05-2025
Skills
- Cash handling
- Inventory counts
- Customer service
- Team leadership
- Training assistance
- Team collaboration
- Team leadership
- Problem solving
- Conflict resolution
- Flexible schedule
- Positive attitude
Timeline
Shift Leader
Little Caesars
05.2024 - Current
High School Diploma -
Pahrump Valley High School