Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Layjane Sanchez Calderon

Los Angeles,CA

Summary

Dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

UCLA
08.2021 - Current
  • Built and maintained excellent patient relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Check in patients, give proper paperwork to get them ready to be seen.
  • Check out patients, explain orders placed by Physical and give copy of after visit summery.
  • Check Dar days prior to patients coming in to make sure everything is well with appointments.
  • Check Eligibility if needed.

Medical Assistant

St Anthony Medical Center
12.2013 - 08.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic environments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Verified patient insurance coverage and collected required co-payments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Education

Medical Assistant

American Career College
4021 Rosewood Ave. Los Angeles, CA 90004
11.2013

Skills

  • Appointment Scheduling
  • Data Entry
  • Documentation and Reporting
  • Customer Service
  • Computer Skills
  • Insurance Eligibility
  • Team Player
  • Patient Relations

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Administrative Assistant

UCLA
08.2021 - Current

Medical Assistant

St Anthony Medical Center
12.2013 - 08.2021

Medical Assistant

American Career College

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Layjane Sanchez Calderon