Layla Bearden
Shelby,AL
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Publix
10.2022 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Front of House Server
Tin Top BBQ
06.2018 - 12.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined the dining experience for guests through efficient table set-up and timely food delivery.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
- Managed reservations and seating arrangements, optimizing restaurant capacity and reducing wait times.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Corner Stone Christian School
Columbiana, AL05.2021
Skills
- Certified Pharmacy Technician
- Heartsaver CPR AED (CPR AED)
- Insurance Billing
- Workflow Optimization
- Drug Inventory Management
- Drug Utilization Review
- Pharmaceutical Calculations
- Confidentiality and HIPAA
- Telephone Etiquette
Certification
- CPhT - Certified Pharmacy Technician
- Red cross CPR certified
- Alabama certified vaccinator
Timeline
Pharmacy Technician
Publix
10.2022 - Current
Front of House Server
Tin Top BBQ
06.2018 - 12.2020
High School Diploma -
Corner Stone Christian School