Layla Bellando
Berea,KY
Summary
I am a friendly and hard-working individual who enjoys working with the public. I have an extensive personal background with the arts in Kentucky, and am eager to work professionally in that field.
Overview
5
5
years of professional experience
Work History
Server
Papaleno's Restaurant
06.2023 - Current
- Worked with POS system to place orders, and manage bills and transactions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Package Handler
United Parcel Service
10.2022 - 03.2023
- Responsible for creating and assigning package labels, and sorting packages by size and intended location to ensure prompt and secure delivery.
Room Attendant
Boone Tavern Hotel and Restaurant
11.2021 - 08.2022
- Cleaned and sanitized guest rooms in a timely manner to ensure a welcoming and healthy environment within the hotel
- Maintained clear and frequent communication with all other departments.
Library Assistant
Madison County Public Library
06.2021 - 11.2021
- General circulation duties revolved primarily around assisting the public- this included checking materials in and out, managing multiple phone lines to respond to patron inquiries in a prompt and friendly manner, and assisting library guests in locating materials and resolving account issues.
- Additional job requirements involved general library upkeep, such as shelving used materials, creating, pulling, and processing reserves, and maintaining a clean and organized space to encourage ease of library use.
Ceramics Apprentice
Berea College Student Crafts: Ceramics Apprenticeship Program
08.2019 - 01.2021
- Worked both independently and in small teams to produce ceramic works for sale by the Berea College Crafts department.
- Studied the history of Appalachian folk pottery and clay harvesting, and applied this knowledge in the design and creation of Berea College Ceramics.
Student Librarian
Warren Wilson College Library
08.2018 - 06.2019
- Fulfilled regular library circulation duties including checking books and media in and out, creating displays, maintenance of library materials (shelving, cleaning, organization, and occasional repair), assisting students and community guests, and general custodial duties.
- Occasional management of library reserves (course specific materials).
Education
Berea College
Berea, KY01.2021
Warren Wilson College
Swannanoa, NC06.2019
Skills
- Conflict resolution
- Telephone Etiquette
- Data Entry
- Social Perceptiveness
- Multi-Line Phone Systems
- Written and Oral Communication
- Customer Service
- Attention to Detail
- Knowledge of regional artisan history and techniques
- Appalachian ceramics
References
Matthew Lewis- Current Manager, 859-353-2572.
Scott Powell- Operations Manager for the Kentucky Guild of Artists and Craftsmen (859) 661-0490
BK Segall- Director of Circulation desk services, Library work crew supervisor, bksegall@warren-wilson.edu.
Philip Wiggs- M.F.A., Artist, Director of Ceramics, Resident Potter, wiggsp@berea.edu
Timeline
Server
Papaleno's Restaurant
06.2023 - Current
Package Handler
United Parcel Service
10.2022 - 03.2023
Room Attendant
Boone Tavern Hotel and Restaurant
11.2021 - 08.2022
Library Assistant
Madison County Public Library
06.2021 - 11.2021
Ceramics Apprentice
Berea College Student Crafts: Ceramics Apprenticeship Program
08.2019 - 01.2021
Student Librarian
Warren Wilson College Library
08.2018 - 06.2019
Berea College
Warren Wilson College
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