Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Layla Bieghler

Ankeny

Summary

Elevated customer satisfaction and streamlined operations at Panera Bread through expert conflict resolution and inventory management. Adept in fostering teamwork and collaboration, I excel in high-stress situations, ensuring optimal customer service and efficiency. My skills in time management and relationship building have consistently driven repeat business and enhanced team dynamics.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Sales Associate

Aldo Shoes
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Associate

Panera Bread
11.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Fitness Attendant

Trail Point Aquatics & Wellness
08.2024 - Current
  • Worked independently and as member of cohesive team to support individual needs.
  • Led and supported staff meetings according to team and organization needs.
  • Kept fitness areas, machines, and spaces clean and orderly for customers.
  • Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.

Sales Associate

Kum & Go
10.2021 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Liberal Arts - Health Sciences

Des Moines Area Community College
Ankeny, IA

HS Diploma -

Waukee High School
Waukee, IA
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Certification

Cpr certification

Timeline

Associate

Panera Bread
11.2024 - Current

Fitness Attendant

Trail Point Aquatics & Wellness
08.2024 - Current

Sales Associate

Kum & Go
10.2021 - 11.2024

Sales Associate

Aldo Shoes

Liberal Arts - Health Sciences

Des Moines Area Community College

HS Diploma -

Waukee High School

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Layla Bieghler