Layla Bryant
Chicago,IL
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Burger King
04.2024 - 06.2024
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Manager
Tropical Smoothie Cafe
11.2023 - 02.2024
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
- Promoted a safe working environment with thorough adherence to company policies and safety protocols.
- Collaborated closely with other department managers to ensure seamless operations across all store areas.
- Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Representative
American Power And Gas
04.2023 - 06.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed and implemented sales strategies to increase profits.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
FLVS
Orlando, FL03.2024
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Punctual and Reliable
- Flexible Schedule
- Product restocking
- Opening and closing procedures
- Transaction Management
- Motivational Skills
- POS Systems
- Adaptability and Dependability
- Manager support
- Retail Merchandising
- Store Policies Enforcement
- Honest and Dependable
Accomplishments
Established track record and consistent achievement as a professional athlete. My area of expertise was in the sport of Tennis. As a tennis player, I leveraged my expedited skill mastery, persistent work ethic, determination and discipline to compete regionally, nationally, and internationally. I deem myself successful not only for my competitive nature, but by my fearlessly resilient spirit and commitment to never giving up.
Timeline
Cashier Team Lead
Burger King
04.2024 - 06.2024
Cashier Manager
Tropical Smoothie Cafe
11.2023 - 02.2024
Sales Representative
American Power And Gas
04.2023 - 06.2023
High School Diploma -
FLVS