Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Layla Bryant

Chicago,IL

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Burger King
04.2024 - 06.2024


  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier Manager

Tropical Smoothie Cafe
11.2023 - 02.2024
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
  • Promoted a safe working environment with thorough adherence to company policies and safety protocols.
  • Collaborated closely with other department managers to ensure seamless operations across all store areas.
  • Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Sales Representative

American Power And Gas
04.2023 - 06.2023
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Developed and implemented sales strategies to increase profits.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

High School Diploma -

FLVS
Orlando, FL
03.2024

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude
  • Punctual and Reliable
  • Flexible Schedule
  • Product restocking
  • Opening and closing procedures
  • Transaction Management
  • Motivational Skills
  • POS Systems
  • Adaptability and Dependability
  • Manager support
  • Retail Merchandising
  • Store Policies Enforcement
  • Honest and Dependable

Accomplishments

Established track record and consistent achievement as a professional athlete. My area of expertise was in the sport of Tennis. As a tennis player, I leveraged my expedited skill mastery, persistent work ethic, determination and discipline to compete regionally, nationally, and internationally. I deem myself successful not only for my competitive nature, but by my fearlessly resilient spirit and commitment to never giving up.

Timeline

Cashier Team Lead

Burger King
04.2024 - 06.2024

Cashier Manager

Tropical Smoothie Cafe
11.2023 - 02.2024

Sales Representative

American Power And Gas
04.2023 - 06.2023

High School Diploma -

FLVS
Layla Bryant