Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Del Rossi

Medford Lakes,New Jersey

Summary

Proven multitasker and customer service expert, excelled at Femmina Italian Grill by seamlessly integrating guest service with operational demands. Demonstrated leadership as a Camp Counselor at Medford Lakes, enhancing camper safety and engagement. Skilled in complex problem-solving and maintaining cleanliness, consistently delivering results beyond employer expectations.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Femmina Italian Grill
07.2023 - 07.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Volunteer

Shawnee High School
09.2021 - 06.2025
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • In highschool and throughout college, I was able to help organize different events for school for my clubs and programs.

Babysitter

Family Members
05.2021 - 06.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Camp Counselor

Medford Lakes
06.2021 - 07.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Education

Bachelor of Science - Biology

James Madison University
Harrisonburg, VA
05.2030

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Cleanliness and hygiene
  • Scheduling
  • Complex Problem-Solving
  • Handling Complaints
  • Reservation handling
  • Table Bussing
  • Restaurant layout knowledge
  • Reservation planning
  • Menu presentation

Timeline

Restaurant Hostess

Femmina Italian Grill
07.2023 - 07.2025

Volunteer

Shawnee High School
09.2021 - 06.2025

Camp Counselor

Medford Lakes
06.2021 - 07.2022

Babysitter

Family Members
05.2021 - 06.2023

Bachelor of Science - Biology

James Madison University

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Layla Del Rossi