Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Karnuth

Reno,United States

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Overview

1
1
year of professional experience

Work History

Hostess

Red Rock Cafe
Reno , NV
12.2023 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Handled cash payments and reconciled daily transactions accurately.
  • Provided excellent customer service by addressing customer needs promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

North Star High School
Reno, NV

Skills

  • Guest Engagement
  • Dining crew workflow optimization
  • Takeout order processing
  • Menu Memorization
  • Cleaning and sanitation
  • Payment Processing
  • Guest Relations
  • Effective Multitasking
  • Table setting arrangements
  • Dining customer service
  • Strong interpersonal skills

Timeline

Hostess

Red Rock Cafe
12.2023 - Current

North Star High School

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Layla Karnuth