Layla LeBron
Las Vegas
Summary
Dedicated and experienced professional with a strong background in customer service, hosting, and lifeguarding. Proven ability to provide exceptional customer service and ensure the safety and well-being of guests. I am skilled in managing high-pressure situations and maintaining a calm demeanor. Excellent communication skills, consistent positive relationships with both coworkers and customers. I am great at multitasking and problem-solving, with a good eye for detail. I am committed to delivering a memorable experience for guests while upholding the highest standards of safety. Seeking a challenging role in a dynamic environment where I can utilize my skills and contribute to the success of the team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Clique Hospitality
12.2023 - Current
- Greeting and welcoming guests as they arrive, managing the seating arrangements to ensure efficient use of space and proper flow in the dining area, providing menus to guests, answering any initial questions about the restaurant or wait times, coordinating with servers and other staff members to maintain smooth operations during busy periods, and ensuring that guest reservations are properly managed
- Additionally, maintaining cleanliness at the front-of-house area and assisting with various administrative tasks such as taking phone reservations or updating reservation lists
Lifeguard
Clique Hospitality
03.2023 - 10.2023
- Monitored pool area to ensure the safety of swimmers and enforce rules and regulations
- Conducted regular inspections of the pool area to identify potential hazards and address them promptly
- Maintained accurate records of incidents, accidents, and rescues
- Communicated with swimmers and provided guidance on water safety and proper swimming techniques
- Collaborated with fellow lifeguards and staff to ensure a safe and enjoyable experience for all visitors
Hostess
In-N-Out Burger
11.2022 - 02.2023
- Operated cash register and processed customer transactions accurately and efficiently
- Handled cash, credit card, and mobile payment transactions with a high degree of accuracy
- Assisted customers with product inquiries, returns, and exchanges, providing exceptional service
- Maintained a clean and organized checkout area, restocking items as needed
- Collaborated with team members to achieve daily sales goals and resolve customer issues
Education
High school diploma - undefined
Liberty High School
Las Vegas, NV05.2022
Skills
- Organizational skills
- Lifeguard
- Cash Handling (2 years)
- Leadership
- Cleaning Experience
- Customer service
- Communication skills
- Food service
- Cashiering
- Host/Hostess
- CPR
Certification
- Lifeguard Training
- Food Safety Certification
- CPR Certification
Timeline
Hostess
Clique Hospitality
12.2023 - Current
Lifeguard
Clique Hospitality
03.2023 - 10.2023
Hostess
In-N-Out Burger
11.2022 - 02.2023
High school diploma - undefined
Liberty High School
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