Layla Lee
Fullerton,CA
Summary
Dynamic professional with a proven track record at In N Out, enhancing customer satisfaction and streamlining operations. Excelled in leadership and computer skills, achieving significant improvements in team productivity and inventory management. Demonstrated exceptional relationship-building abilities, ensuring a courteous and professional service environment. Adapted to flexible schedules, embodying a commitment to excellence and efficiency. Ultimate goal is becoming an RN, achieving this by advancing my education in the medical field and driven by my passion for patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
In N Out
06.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Train New Hired on basics and skills
Babysitter
Family Friends & Others
02.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Cashier
Fullerton Hills Softball
09.2021 - 05.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Sonora High School
La Habra, CASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Relationship building
- Courteous and professional
- Flexible schedule
- New hire training
Certification
CPR Certified (AHA)
Timeline
Associate
In N Out
06.2023 - Current
Cashier
Fullerton Hills Softball
09.2021 - 05.2023
Babysitter
Family Friends & Others
02.2021 - Current
High School Diploma -
Sonora High School
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