Layla Resendiz
Las Vegas
Summary
Dynamic sales associate with a proven track record at Cricket Wireless, excelling in customer service and teamwork. Leveraged problem-solving skills to enhance customer satisfaction and drive sales. Experienced in classroom instruction as a volunteer at YMCA Daycare, fostering a safe environment and promoting positive interactions among children.
Developed strong observational skills and ability to respond effectively in high-pressure situations within structured environment. Demonstrated capability in monitoring activities and maintaining safety protocols. Seeking to transition these skills into new field with focus on ensuring safety and security.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Cricket Wireless
05.2025 - Current
- Assisted customers in selecting wireless plans and devices based on individual needs.
- Maintained up-to-date knowledge of product features and promotions to enhance sales opportunities.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Daycare Assistant Volunteer
YMCA Daycare
09.2023 - 04.2024
- Assisted in daily activities, ensuring a safe and engaging environment for children.
- Supported lead teachers with lesson planning and classroom management tasks.
- Monitored children's behavior, promoting positive interactions and conflict resolution strategies.
- Organized materials and resources for educational games and art projects.
Education
Associate of Applied Science - Early Childhood Education
College of Southern Nevada
Las Vegas, NV05-2027
High School Diploma -
Advanced Technologies Academy
Las Vegas, NV05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Cleaning and sanitizing
- Health and safety
- Classroom instruction
- Creative thinking
- Safety and supervision
Certification
- Health Card License - 2029
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sales Associate
Cricket Wireless
05.2025 - Current
Daycare Assistant Volunteer
YMCA Daycare
09.2023 - 04.2024
Associate of Applied Science - Early Childhood Education
College of Southern Nevada
High School Diploma -
Advanced Technologies Academy