Layla Victoria Warnock
Lutz
Summary
Friendly, dependable, hardworking, and customer-focused server with nearly three years of experience in fast-paced restaurant and catering environments. Skilled at delivering exceptional guest experiences, multitasking under pressure, and collaborating with team members to ensure efficient service. Strong work ethic with excellent communication, organization, and time management skills.
Overview
2
2
years of professional experience
Work History
Server
Elizabeth Heiskell Catering
Oxford
04.2024 - 03.2026
- Provided professional, high-quality food and beverage service at catered events and private functions.
- Provided exceptional customer service, fostering a positive and welcoming atmosphere for guests.
- Worked efficiently in fast-paced, high-volume environments with attention to detail.
- Coordinated with kitchen staff and fellow servers to ensure seamless event execution, enhancing guest experience.
- Maintained clean, organized dining and service areas while following food safety standards.
- Maintained cleanliness of dining spaces throughout events.
- Collaborated with kitchen staff to ensure timely food service.
- Prepared hors d’oeuvres in a timely manner.
- Plated meals along side Chef.
- Served seated plated dinners following a specific system along side other servers
- Responded swiftly to changing event needs and guest requests, ensuring satisfaction and smooth service.
- Provided bartending services at weddings, ensuring timely drink preparation and guest satisfaction.
Server
Chilis's Bar and Grill
Oxford
10.2023 - 06.2024
- Delivered attentive and personalized service to ensure an excellent dining experience.
- Took orders from customers accurately and in a timely manner.
- Accurately entered orders and processed payments using a POS system.
- Managed multiple tables simultaneously while maintaining efficiency and accuracy.
- Built positive relationships with guests through friendly and professional communication.
- Resolved customer concerns promptly to ensure guest satisfaction.
- Assisted with opening and closing duties, side work, and maintaining a clean dining area.
Education
Some College (No Degree) - Multidisciplinary Studies
University of Mississippi
University, MSSkills
- Food & Beverage Service
- POS (Point-of-Sale) Systems
- Cash Handling
- Customer Service Excellence
- Attention to Detail
- Team Collaboration
Multitasking - Ability to Work in Fast-Paced Environments
- Adaptability
- Organization
- Team Collaboration
- Effective Communication
- Conflict Resolution
- Problem Solving
- Dependability
- Food Presentation
Timeline
Server
Elizabeth Heiskell Catering
04.2024 - 03.2026
Server
Chilis's Bar and Grill
10.2023 - 06.2024
Some College (No Degree) - Multidisciplinary Studies
University of Mississippi