Laysha A. Rubio
Rosenberg,Texas
Summary
I am an efficient team leader with experience as lead trainer/supervisor. My priorities are multi tasking in a graceful manner while staying professionally well-rounded. With my experience in managing patient appointments and medical records I have demonstrated leadership and problem-solving skills in fast-paced environments. My objective is to continue a career where I can express my skills in communication, multi-tasking, and managing team efforts for a fulfilling and productive future.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Sugarland Women's Care
10.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Restaurant Supervisor
Gringos Tex Mex
06.2020 - Current
- Greeted guests, answered questions and recommended specials to increase profits
- Operated POS terminals to input orders, split bills and calculate totals
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.
- Resolved issues promptly while maintaining professionalism, ultimately improving customer satisfaction levels.
- Facilitated smooth communication between front-of-house and back-of-house teams during peak hours to ensure efficient service delivery.
Education
No Degree - Criminal Justice
Wharton County Junior College
Wharton, TX12-2024
High School Diploma -
Foster High School
Richmond, TX06.2022
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Strong multitasking
- Highly reliable
- Responsible alcohol service
- Menu memorization
- New hire training
- Professional appearance
Certification
- HIPAA Compliance Certification
- Texas Alcoholic Beverage Commission
- Texas Food Handlers Certification
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Sugarland Women's Care
10.2024 - Current
Restaurant Supervisor
Gringos Tex Mex
06.2020 - Current
No Degree - Criminal Justice
Wharton County Junior College
High School Diploma -
Foster High School
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