Lazariah Lofton
St. Petersburg,FL
Summary
A hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. A customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
Work History
Sales Associate
Abercrombie & Fitch
St. Petersburg, FL
03.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Food Representative
BayCare
St Petersburg, FL
03.2023 - 07.2023
- Created meal plans for individuals with special dietary requirements.
- Resolved customer complaints in an efficient manner to maintain high levels of customer satisfaction.
- Ensured compliance with all safety protocols when preparing or serving food products according to established guidelines.
Front End Associate
Walmart
St. Petersburg, FL
03.2023 - 07.2023
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Performed daily opening and closing procedures according to standard operating procedures.
Education
Associate of Science - Paralegal Studies
St. Petersburg College
St. Petersburg, FL01-2026
High School Diploma -
Gibbs High School
St. Petersburg, FL01-2024
Skills
- Customer Needs Assessment
- Client Account Management
- Business Development
- Sales Development
- Payment Processing
- Cash Handling
- Customer Service
- Positive and professional
- Flexible Schedule
- Listening Skills
Affiliations
- Dancer
- Baker
- Reader/book collector
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Abercrombie & Fitch
03.2024 - Current
Food Representative
BayCare
03.2023 - 07.2023
Front End Associate
Walmart
03.2023 - 07.2023
Associate of Science - Paralegal Studies
St. Petersburg College
High School Diploma -
Gibbs High School