Summary
Overview
Work History
Education
Skills
Certification
Soccer
Timeline
OfficeManager

Lazaro Leon Acosta

Hialeah,Florida

Summary

Eagle-eyed Doctor in Medicine, later Obstetrician-Gynecologist in a foreign country offering more than 6 years of experience and success in working as an integral member of the surgical team. Highly knowledgeable in wide range of procedures. Hold current CPR and Basic Life Support certifications. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Manager

Community Wings Inc
Miami, FL
04.2021 - Current
  • Managed over 50 customer calls per day and sales Increased by 10%".
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Developed standard operating procedures for all administrative employees.
  • Creating medical requests for each insurance company and evaluating client's current mental status.
  • Oversaw quality control and productivity rates to increase revenue and production times.

Licensed Insurance Retention Agent

HealthPlan Services Inc
Miami, FL
10.2020 - 03.2021
  • Calculated quotes and educated potential clients on insurance options.
  • Obtained underwriting approval by completing application for coverage.
  • Recommended type and amount of coverage based on analysis of customers circumstances using persuasive sales techniques.
  • Managed over 100 customer calls per day and keep costumers happy with their current policies.
  • Provided coverage option information to assist clients in protecting assets.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Reported policy changes and company conditions affecting customer satisfaction.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.

Insurance Agent

Bankers Life And Casualty
Miami, FL
04.2020 - 09.2020
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Identified and solicited sales prospects in agency databases.
  • Collected premiums on or before effective date of coverage.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.
  • Managed over 100 customer calls per day and sales were increased by 15%

Obstetrician/Gynecologist

Clinical-Surgical Abel Santamaria Hospital
Pinar Del Rio, Cuba
09.2015 - 02.2019
  • Counseled female patients on birth control methods, cervical and breast cancer and answered questions or concerns.
  • Managed 400+ births per year involving both planned caesarean and emergency deliveries.
  • Explained test results to patients to help each make decisions about lifestyle choices, future healthcare and treatments for gynecologic or obstetric issues.
  • Educated patients on specific treatments and care plans.
  • Provided fast and accurate patient diagnostics or referrals.
  • Worked closely with nurses to check on patient statuses and needs.
  • Consulted with patients on symptoms to help diagnose various gynecologic concerns.
  • Kept detailed records of patient treatments and needs throughout medical processes.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

M.D. - Medicine (Pre-Medicine)

University of Medical Sciences of Pinar Del Rio
Pinar Del Rio, Cuba
07.2015

Skills

  • Team Management
  • Health Assessment
  • Symptom Assessment and Evaluation
  • Lab Result Assessment
  • Operational Standards
  • Health and Wellness Education
  • Nursing Assistance
  • Disease Prevention
  • Physical Examinations

Certification

* Basic Life Support - BLS HCP - CPR (Adult / Child / Infant / Choking) Automated External Defibrillation / First-Aid

* Florida 2-15 Life, Health And Variable Annuity License

*Infection Control and Barrier Precautions.

*Advanced Pharmacology Contact (Angina)

*NRCST Nationally Registered Certified Surgical Technician



Soccer

I used to play a lot when i was a kid, i always have felt very passionate about this sport.

Timeline

Office Manager

Community Wings Inc
04.2021 - Current

Licensed Insurance Retention Agent

HealthPlan Services Inc
10.2020 - 03.2021

Insurance Agent

Bankers Life And Casualty
04.2020 - 09.2020

Obstetrician/Gynecologist

Clinical-Surgical Abel Santamaria Hospital
09.2015 - 02.2019

M.D. - Medicine (Pre-Medicine)

University of Medical Sciences of Pinar Del Rio

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Lazaro Leon Acosta