Laziyah Respress
Detroit,MI
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
Work History
Patient Care Specialist
CVS Specialty Pharmacy
Troy, MI
11.2021 - Current
- Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
- Enhanced patient satisfaction by providing timely and compassionate care.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
Health aide
American House Living
Livonia, MI
09.2020 - 04.2021
- Improved patient comfort by providing attentive and compassionate care.
- Monitored vital signs and reported changes in condition to medical staff, ensuring timely interventions.
- Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
- Streamlined documentation processes, maintaining accurate records of patient progress and interventions.
Sales associate
Party city
Southfield, MI
07.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier:Server
Dunkin Donuts
Redford, MI
03.2019 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Renaissance High School
Detroit, MI06.2021
Skills
- Problem-solving abilities
- Call center experience
- Computer Proficiency
- Microsoft Excel
- Client Relations
- Critical Thinking
- Active Listening
- Customer Service
- Scheduling
- Order Processing
Timeline
Patient Care Specialist
CVS Specialty Pharmacy
11.2021 - Current
Health aide
American House Living
09.2020 - 04.2021
Sales associate
Party city
07.2019 - 08.2020
Cashier:Server
Dunkin Donuts
03.2019 - 07.2019
Renaissance High School