L'Derria Myers
Dallas,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
05.2022 - Current
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Skilled at working independently and collaboratively in a team environment.
- Managed efficient cash register operations.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Family Dollar
07.2021 - 01.2022
- Responded promptly to requests for assistance, spills and customer inquiries.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Set up new sales displays each week with fresh merchandise.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor of Science - Public Health
Texas A&M University - Commerce
Commerce, TX08.2024
Skills
- Sales expertise
- Creative Thinking
- Strategic Planning
- Retail Metrics and Goals
- Order Processing
- Customer Assistance
- Organization
- Reliable and Responsible
- Adaptable and Flexible
- Retail Merchandising
Timeline
Sales Associate
H&M Hennes & Mauritz
05.2022 - Current
Cashier
Family Dollar
07.2021 - 01.2022
Bachelor of Science - Public Health
Texas A&M University - Commerce