Lea Carlin

• Greeted guests promptly, creating welcoming first impression and guiding seating process.
• Managed waitlist and quoted accurate wait times using restaurant seating system.
• Coordinated table assignments with servers and management to maintain smooth guest flow.
• Answered phone inquiries, handled reservations, and communicated dining room availability clearly.
• Seated guests efficiently while balancing party sizes, special requests, and server sections.
• Maintained clean, organized host stand, lobby, and entry area throughout shift.
• Resolved wait-time concerns professionally, supporting positive guest experience during rush periods.
• Assisted team with menu information, takeout coordination, and front-desk coverage as needed.

I completed online orders, interacted with costumers and was a general front end worker. I did small odd jobs for the store as well.

• Operated cash register accurately while processing purchases, coupons, and tender types.
• Greeted customers courteously and resolved checkout questions with professionalism.
• Scanned merchandise efficiently and verified pricing for correct transaction totals.
• Balanced register drawer and maintained cash handling accuracy throughout shifts.
• Followed store policies for returns, voids, and transaction corrections.