Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lea Pickens

Port St Lucie

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Office Manager

Off The Chain Towing
08.2021 - 07.2023

Managing

  • Created, maintained and updated filing systems for paper and electronic documents.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Manager

All Hooked Up Towing
03.2017 - 08.2021
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Billing, Invoices, making schedules, dispatching, handling payroll, & accounts receivable.

Manager

Mc Donald's
07.2011 - 01.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Inventory
  • Cleaning

Education

High School Diploma -

Port St Lucie High School
Port St Lucie Florida
06.2007

Skills

  • Workflow Planning
  • Travel Coordination
  • Sorting and Labeling
  • Business Administration
  • Account Reconciliation

Timeline

Office Manager

Off The Chain Towing
08.2021 - 07.2023

Manager

All Hooked Up Towing
03.2017 - 08.2021

Manager

Mc Donald's
07.2011 - 01.2017

High School Diploma -

Port St Lucie High School
Lea Pickens