Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Adams

Richmond,VA

Summary

Versatile with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate costumer restrictions.

Overview

2
2
years of professional experience

Work History

Server

Peter Changs
11.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Managed incoming calls

Nursey Staff

Redeemer Anglican Church
11.2023 - Current
  • Enhanced child development by implementing age-appropriate activities and educational games.
  • Monitored individual progress regularly using assessment tools appropriate for early childhood education settings.
  • Adapt teaching methods or materials to meet each child''s unique needs while maintaining an inclusive environment.

Capital Semester Internship

General Assembly
01.2024 - 03.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working alongside Delegate Ward, applying learned concepts directly to relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing my proficiency and expanding my technical skill set.

Child Care Center Teacher

Children's Hospital Of Richmond
01.2023 - 08.2023
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.

Education

Bachelor of Science - Psychology

Virginia Commonwealth University
Richmond, VA
06.2025

Bachelor of Science - Criminal Justice

Virginia Commonwealth University
Richmond, VA
2025

Skills

  • Team Player
  • COVID Symptom Screening
  • Conflict and Complaint Resolution
  • PPE Guideline Compliance
  • Guest Satisfaction
  • Cool Under Pressure
  • Able to Lift 30 Pounds
  • Energetic and Outgoing

Timeline

Capital Semester Internship

General Assembly
01.2024 - 03.2024

Server

Peter Changs
11.2023 - Current

Nursey Staff

Redeemer Anglican Church
11.2023 - Current

Child Care Center Teacher

Children's Hospital Of Richmond
01.2023 - 08.2023

Bachelor of Science - Psychology

Virginia Commonwealth University

Bachelor of Science - Criminal Justice

Virginia Commonwealth University
Leah Adams