Versatile with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate costumer restrictions.
Overview
2
2
years of professional experience
Work History
Server
Peter Changs
11.2023 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Managed incoming calls
Nursey Staff
Redeemer Anglican Church
11.2023 - Current
Enhanced child development by implementing age-appropriate activities and educational games.
Monitored individual progress regularly using assessment tools appropriate for early childhood education settings.
Adapt teaching methods or materials to meet each child''s unique needs while maintaining an inclusive environment.
Capital Semester Internship
General Assembly
01.2024 - 03.2024
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working alongside Delegate Ward, applying learned concepts directly to relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing my proficiency and expanding my technical skill set.
Child Care Center Teacher
Children's Hospital Of Richmond
01.2023 - 08.2023
Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Helped new preschool children get used to classes by giving one-on-one support.
Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
SERVER/CERTIFIED TRAINER (HOST, S.A, EXPEDITER) at P.F Changs Chinese BistroSERVER/CERTIFIED TRAINER (HOST, S.A, EXPEDITER) at P.F Changs Chinese Bistro