Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Ballard

Snyder,OK

Summary

A Lead Teller at All America Bank, I excel in vault balancing and customer service, demonstrating attention to detail and a positive attitude. Trained new tellers, ensuring compliance and operational excellence. My proactive approach and problem-solving skills have significantly enhanced customers satisfaction and operational efficiency.

Overview

13
13
years of professional experience

Work History

Lead Teller

All America Bank
08.2011 - Current
  • Responsible for conducting audits daily for Reg E ODP and closed accounts. I help with ODP compliance and reports
  • Managing accurate balancing of the vault and individual branch teller drawers
  • Mentored and trained new tellers on bank procedures and customer service standards
  • Maintained friendly and professional customer service
  • Answered inquiries regarding checking and savings accounts, debit cards, and online banking
  • Managed daily bank operations by processing customer transactions and providing exceptional customer assistance
  • Responsible for scanning all branch operations associated documents into Icore
  • Replenished ATM funds and balanced ATM
  • Knowledgeable in managing existing accounts and creating new accounts


Education

High School Diploma -

Snyder High School
Snyder, OK
05-2004

Skills

  • Positive Attitude
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Punctual and Reliable
  • Goal-Oriented
  • Decision-Making
  • Cash Handling Accuracy

Timeline

Lead Teller

All America Bank
08.2011 - Current

High School Diploma -

Snyder High School

Similar Profiles

CREATE PROFILE
Leah Ballard