Leah Barnes
Springfield,OR
Summary
Dynamic financial professional with a proven track record at Western Cooperative Credit Union, excelling in transaction processing efficiency and customer engagement. Mastered regulatory compliance, significantly enhancing workflow optimization. Renowned for exceptional cash handling expertise and a knack for sales, consistently driving customer satisfaction and operational excellence.
Overview
26
26
years of professional experience
Work History
Teller Supervisor
Western Cooperative Credit Union
Williston, ND
03.2017 - 04.2023
- Verified transactions involving cashier's checks, money orders and account transfers.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Supplied tellers with coin and currency.
- Oversaw cash handling activities, including ordering cash from the vault and preparing shipments for the Federal Reserve.
- Performed special services for customers, ordering bank cards and checks.
- Investigated discrepancies between actual cash counts and computer-generated totals.
- Ensured compliance with all bank policies, procedures, and regulatory requirements through consistent teller training and audits.
- Received and counted daily inventories of cash, drafts and checks.
- Provided daily supervision and guidance to teller staff, ensuring compliance with bank policies and procedures.
Loan Officer
Northwest Community Credit Union
Springfield, OR
06.1997 - 10.2012
- Approved or denied loan applications based on established guidelines.
- Evaluated and approved loan applications based on established criteria.
- Approved loan within specified limits or referred to appropriate approval level.
- Attended periodic training sessions related to consumer lending operations.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
- Analyzed financial data to determine the feasibility of granting loans.
- Verified client financial information to determine creditworthiness and loan eligibility.
Education
High School Diploma -
Junction City Hight School
Junction City, OR06-1975
Some College (No Degree) - Business Education
Lane Community College
Eugene, ORSkills
- Transaction processing efficiency
- Customer engagement
- Sales and Cross-selling
- Workflow optimization
- Cash handling expertise
- Transaction processing
- Regulatory compliance awareness
References
References available upon request.
Timeline
Teller Supervisor
Western Cooperative Credit Union
03.2017 - 04.2023
Loan Officer
Northwest Community Credit Union
06.1997 - 10.2012
High School Diploma -
Junction City Hight School
Some College (No Degree) - Business Education
Lane Community College
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