Summary
Work History
Education
Skills
Timeline
Generic

Leah Belanger

Sterling Heights,Michigan

Summary

Knowledgeable serving experience with a proven track record of training and mentoring servers to enhance team performance. I have successfully implemented training programs that have improved service standards and operations. I've demonstrated leadership and communication skills in fostering a collaborative work environment and can't wait to add more skills to my resume!

Work History

Lead Server Trainer

Olgas
Clinton Township
07 2024 - Current
  • Promoted a culture of teamwork by facilitating collaboration among restaurant staff members.
  • Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
  • Implemented innovative techniques for server training, leading to increased confidence among new hires and improved overall performance.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server/ bartender

P.F. Chang's Bistro
Clinton Township
06 2019 - 05 2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Server

Chili's
Roseville
08 2017 - 08 2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

L'Anse Creuse High School

Skills

  • Cash handling
  • Team member training
  • Food station setup
  • Food spoilage prevention
  • Restaurant procedures knowledge
  • To-go order preparation
  • High-volume dining
  • Food running skills
  • Food quality standards
  • Order accuracy
  • Guest relations management
  • Guest seating arrangements
  • Employee Mentoring

Timeline

Lead Server Trainer

Olgas
07 2024 - Current

Server/ bartender

P.F. Chang's Bistro
06 2019 - 05 2024

Server

Chili's
08 2017 - 08 2019

L'Anse Creuse High School

Similar Profiles

CREATE PROFILE
Leah Belanger