Summary
Overview
Work History
Education
Skills
Timeline
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Leah Buccarelli

Summary

Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.

Overview

11
11
years of professional experience

Work History

Independent Contractor

Novatech
03.2022 - 06.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Collaborated closely with clients to better understand entire project scope.
  • Worked closely with clients with funding and maintaining their accounts.
  • Maintained a fun and exciting team.

Independent Distributor

Amplifei
01.2021 - 02.2022


  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Stayed in open communication with existing customers to offer immediate access to new products.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Maintained positive relationships with customers through follow up and communication.
  • Social Media advertising
  • Sales and Marketing

Independent Distributor

HempWorx
06.2017 - 05.2019
  • Reviewed customer information to suggest best products for specific needs.
  • Maintained customer base of 150 accounts by updating scripts and frequently checking in with past customers.
  • Monitored audiences and markets success rate in self-created customer lists.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Managed a large team
  • Advertising on Social Media

Independent Distributor

It Works! Global
12.2012 - 05.2016
  • Grew to the top of the company
  • Strong leadership skills
  • Team management
  • Reviewed customer information to suggest best products for specific needs and maintain an excellent return customer rate.
  • Customer Support
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Stayed in open communication with existing customers to offer immediate access to new products.
  • Maintained positive relationships with customers through follow up and care.

Education

No Degree - Beauty School

Simi Valley Adult School And Career Institute
Simi Valley, CA
06.1999

High School Diploma -

Saugus High School
Saugus,, Ca
06.1990

Skills

  • Estimations and Quotes
  • Project Management
  • Information Updates
  • Customer Preferences
  • Cash Register Operations
  • Customer Loyalty
  • Schedule Management
  • Appointment Booking
  • Leadership
  • Employee Relationships
  • Positive Reinforcement Methods
  • Deadline Adherence

Timeline

Independent Contractor

Novatech
03.2022 - 06.2023

Independent Distributor

Amplifei
01.2021 - 02.2022

Independent Distributor

HempWorx
06.2017 - 05.2019

Independent Distributor

It Works! Global
12.2012 - 05.2016

No Degree - Beauty School

Simi Valley Adult School And Career Institute

High School Diploma -

Saugus High School

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Leah Buccarelli