Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Leah Burnett

Windermere

Summary

Dynamic Lead Server with a proven track record at First Watch, excelling in team building, always maintaining a strong work ethic, and thriving when focused. Expert in multitasking and prioritization, I enhance guest experiences through fun, inviting service, and reliable knowledge of the company. Committed to fostering a positive environment, I consistently motivate teams to achieve exceptional results and create memorable moments for every guest.

Overview

4
4
years of professional experience

Work History

Lead Server

First Watch
Windermere
11.2022 - Current
  • Implement team strategies to maximize equal effort, promote methods to upsell, and maintain efficiency in serving.
  • Train new staff with the proper steps of service, and provide confidence in employees to enhance their performance through knowledge of the menu, and through a warm personality.
  • Stock and maintain food and beverage inventory. Organize and improve the front-of-house equipment.
  • Promote company values and a positive attitude, find ways to create special moments for not only every guest, but also our coworkers, and go above and beyond in every step to learn the most and motivate the team.

Team Lead

Southern Hill Farms
Clermont
01.2021 - 02.2023
  • Oversaw over 20 acres of land, supervising employees and guests while they enjoyed the farm.
  • Maintained efficient scheduling, provided care, and kept a close eye on all employees and guests regarding the dangers of heatstroke, getting lost, or being bitten or stung, which are possible every day.
  • Presented rules and instructions to guests on how to take care of produce when picking it, showcased on field trips for kids and groups, making their experience extra personal and special, and giving every guest a smile, helping to make sure they feel welcome and can rely on us to ensure the best experience for them.
  • Operated vehicles to transport inventory and guests around the farm.
  • Lead in multiple areas: flowers, produce, and kids' zone, where employees were taught how to operate fair rides and carnival machinery. Emphasizing safety, proper storage for weather, and teamwork.

Lead Server/Server Trainer

Cafe Boutique
Winter Park
06.2022 - 10.2022
  • Implemented knowledge of wine, European cuisine, history, and music, with stylish presentations, to create a moody environment that serves guests while delighting them and creating interest.
  • Create wine-based cocktails and freestyle concoctions for guests to invite a different "bar" feeling to those who appreciate a wine and dine.
  • Train employees on bottle service, dining etiquette, wine pairings with dishes, and how to recommend a dish based on how you interact with your guests, emphasizing building personable relationships with tables to cater to their needs.

Education

High School Diploma -

East Ridge High School
Clermont, FL
05-2020

Associate of Arts -

Valencia College
Orlando, FL

Skills

  • Team building
  • Digital editing
  • Artistic design
  • Quick learning
  • Public speaking
  • Multitasking and Prioritization
  • MS Office, social media
  • Training/Diligence
  • Countless Reviews
  • Warm and comedic
  • Bilingual (Tagalog and English)
  • Punctual

Affiliations

  • Arts- Whether it is a chocolate syrup "Happy Birthday" or the restaurant chalkboard that covers the entire wall, I enjoy adding art to my environment because people appreciate it.

Timeline

Lead Server

First Watch
11.2022 - Current

Lead Server/Server Trainer

Cafe Boutique
06.2022 - 10.2022

Team Lead

Southern Hill Farms
01.2021 - 02.2023

High School Diploma -

East Ridge High School

Associate of Arts -

Valencia College

Similar Profiles

CREATE PROFILE