Leah Caserta
Veteran
Milton
Summary
After advancing to the role of Sergeant in the Army National Guard after only having served 4 years in 2015, proved my leadership skills were recognized and trusted. Demonstrating a strong ability to manage large teams and coordinate complex programs, I was assigned as a Course Manager for an advanced Hazardous Materials Course at the WV Army Interagency Training and Education Center in 2020. I have a proven track record in building coalitions and maintaining robust networks among state leaders to enhance coordination and meet organizational objectives. As an additional duty throughout my whole military service, I became proficient in finance management through SAP programs and adept with Microsoft software for efficient administrative services and data processing.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
First Aid and Safety Service Sales Representative
Cintas Corporation
05.2023 - 02.2025
- Route Sales Operator: Independently managed day-to-day operations and decisions.
- Product Replacement: Replacing outdated or used PPE, and other safety items.
- Safety Equipment Maintenance: Conducting regular checks that ensure OSHA compliance, and servicing gear to meet safety standards.
- Technology Use: Utilized CRM software to manage client information, track leads, and monitor sales progress.
Course Manager
Army West Virginia National Guard
08.2018 - 01.2024
- Instructor: Trained and certified soldiers monthly through a 6- to 10-day course across the United States.
- Program Coordinator: Collaborated with the National Guard Bureau to schedule upcoming training courses and evaluate the current courses' strengths and weaknesses.
- Administrative Duties: Utilizing Microsoft software, I developed, revised, and distributed all course materials, risk assessments, lesson plans, pre-tests, and final exams.
- Budget Analysis: Managed course budgets to ensure optimal allocation of resources for maximum learning impact.
- Instructor Evaluator: Assessed instructor performance using established criteria, providing constructive feedback for continuous improvement in teaching methods.
Logistics Coordinator
WV Army National Guard
11.2016 - 07.2018
- Facilitated cross-department collaboration to address and resolve logistical needs quickly.
- Organized back-office support for field operations.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Created and managed budgets related to fiscal year spending plans for four separate departments.
Education
BBA - Business Administration And Management
American Military University
Charles Town, United States 05.2020 - Current
Skills
Project management
Team leadership
Decision-making
Computer skills
Multitasking Abilities
Interpersonal communication
Certifications
- Hazardous Materials Operation
Emergency Management Institute FEMA 2018
- Hazardous Materials Technician
Delaware State Fire Prevention Commission 2022
- Overview of Acquisition Ethics
Defense Acquisition University 2022
Accomplishments
- Trained and certified over 1,000 National Guardsmen and first responders annually while instructing a monthly 6-day Hazmat Operations and Mass Casualty Decontamination Course.
- Supervised and evaluated a team of 10 certified traveling HAZMAT instructors.
- Created a budget plan from an approved fund distribution of $60,000 for annual course requirements and instructor's funds allowance.
- Executed a previously developed budget plan of $60,000, with all funds accurately reconciled while maintaining all recordings of transactions and receipts.
Personality Style
- Resourceful
- Highly Organized
- Mentally/Physically Disciplined
- Reliable
- Patient yet focused
- Transparent and direct
- Resilient
Timeline
First Aid and Safety Service Sales Representative
Cintas Corporation
05.2023 - 02.2025
BBA - Business Administration And Management
American Military University
05.2020 - Current
Course Manager
Army West Virginia National Guard
08.2018 - 01.2024
Logistics Coordinator
WV Army National Guard
11.2016 - 07.2018
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