Leah Conroy
8365 Factory Street Apt 211 Cicero
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Martin and Winkler D.D.S
East Syracuse, NY
03.2021 - 11.2021
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Call Center Representative
Carrier Customer Relations
01.2018 - 08.2018
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Assistant Teacher
Over The Rainbow Daycare
East Syracuse, New York
03.2015 - 09.2016
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations.
Maintenance/ Office Assistant
St. David’s Court Apartments
East Syracuse, New York
06.2014 - 08.2015
- Organizing files, and maintaining a clean workspace.
- Maintaining inside and outside of property.
- Assisted Superintendent with apartment turn overs.
Education
No Degree - General Studies
Onondaga Community College
Cosmetology License -
Continental School of Beauty
Syracuse, NY07-2017
High School Diploma -
Fayetteville-Manlius High School
Manlius, NY06-2014
Skills
- Problem-solving skills
- Scheduling
- Verbal and written communication
- Scheduling appointments
- Hospitality services
- Sensitive information handling
- Call forwarding
- Mail handling
- Mail distribution
- Bookkeeping
- Email and telephone decorum
- Correspondence typing
Timeline
Front Desk Receptionist
Martin and Winkler D.D.S
03.2021 - 11.2021
Call Center Representative
Carrier Customer Relations
01.2018 - 08.2018
Assistant Teacher
Over The Rainbow Daycare
03.2015 - 09.2016
Maintenance/ Office Assistant
St. David’s Court Apartments
06.2014 - 08.2015
No Degree - General Studies
Onondaga Community College
Cosmetology License -
Continental School of Beauty
High School Diploma -
Fayetteville-Manlius High School