Summary
Overview
Work History
Education
Skills
High attention to detail
Timeline
Generic

Leah Copeland

Spartanburg,SC

Summary

Punctual and organized Customer Sales Associate with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

4
4
years of professional experience

Work History

Sales Associate

7-eleven
Colorado Springs, CO
01.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.

Receiving Associate

Walmart
Colorado Springs, CO
08.2017 - 11.2017
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Recorded regular progress and issues with products.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Sorted and delivered materials to different work areas and staff.

Guest Service Representative

Toot N Totum
AMARILLO, United States
12.2014 - 03.2017
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.

Education

High School Diploma -

Tascosa High School
Amarillo, TX
05.2012

Skills

  • Sales Generation
  • Maintaining Clean Work Areas
  • Dispute Mediation
  • Product Signage and Labeling
  • Retail Effectiveness
  • Creative Strategies
  • Upselling Techniques
  • Stocking and Receiving
  • Customer Service
  • Time Management
  • Store Opening and Closing
  • Reading Comprehension
  • Complex Problem-Solving

High attention to detail

Highly enjoy creating organized and efficient work environments. Extremely interested in learning more office work including computer entry and proofreading for various new career opportunities.

Timeline

Sales Associate

7-eleven
01.2018 - 10.2019

Receiving Associate

Walmart
08.2017 - 11.2017

Guest Service Representative

Toot N Totum
12.2014 - 03.2017

High School Diploma -

Tascosa High School

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Leah Copeland