Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Elliott

Argyle, Tx ,TX

Summary

Dynamic leader with proven expertise in strategic planning, operations oversight, and cross-functional coordination honed at Nothing Bundt Cakes. Excelled in driving operational efficiency and team building, achieving significant performance improvements. Skilled in data-driven decision-making and fostering customer relationships, consistently enhancing satisfaction and revenue growth.

Overview

9
9
years of professional experience

Work History

Regional Director of Operations

Nothing Bundt Cakes
01.2023 - Current
  • Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
  • Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
  • Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
  • Enhanced employee satisfaction with targeted training programs and professional development opportunities.
  • Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Championed new technology adoption within the region to enhance operational capabilities and improve overall efficiency levels.
  • Reduced expenditures for the region through cost analysis and effective budget management.
  • Set team and individual KPIs and provided regular, actionable feedback.
  • Led cross-functional teams to achieve company-wide goals and initiatives within the region.
  • Maintained compliance with industry regulations by staying up-to-date on best practices and implementing necessary changes in a timely manner.
  • Coordinated regional marketing efforts to increase brand visibility and attract new customers within the targeted geographical area.
  • Oversaw regional growth through strategic planning, market research, and competitive analysis.
  • Negotiated favorable contracts with vendors to reduce costs without compromising on product or service quality.
  • Improved customer satisfaction rates with proactive problem resolution and timely followup.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Monitored budget and utilized operational resources.

District Manager

Nothing Bundt Cakes
11.2020 - 01.2023
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.

Operations Manager

Nothing Bundt Cakes
11.2015 - 11.2020
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Education

Bachelor Of Arts And Science - Biology

University of North Texas
Denton, TX
08.2017

Skills

  • Data-driven decision-making
  • Cross-functional coordination
  • Strategic planning and execution
  • Leadership training
  • Operations oversight
  • Cost control
  • Schedule oversight
  • Financial controls implementation
  • Retail build outs
  • Teamwork
  • Customer service
  • Multitasking
  • Reliability
  • Team collaboration
  • Effective leader
  • Operational Efficiency

Timeline

Regional Director of Operations

Nothing Bundt Cakes
01.2023 - Current

District Manager

Nothing Bundt Cakes
11.2020 - 01.2023

Operations Manager

Nothing Bundt Cakes
11.2015 - 11.2020

Bachelor Of Arts And Science - Biology

University of North Texas

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Leah Elliott