Innovative leader known for directing strategic planning and execution in personalized shopping services. Focused on enhancing client retention and satisfaction, while overseeing financial management to ensure sustainable growth.
Overview
27
27
years of professional experience
Work History
Shop Owner
Owner, Moonflower Personal Shopper Service
Dallas, Texas
06.2023 - Current
Directed strategic planning and execution for personalized shopping services, enhancing client satisfaction and retention.
Oversaw financial management and budgeting processes, ensuring profitability and sustainable growth of service operations.
Developed marketing strategies that increased brand visibility and attracted new client demographics.
Substitute Teacher
Sunnyvale ISD
Sunnyvale, Texas
08.2013 - Current
Fostered positive classroom environment to encourage student participation and collaboration.
Followed classroom plans and supported routines left by the teacher to maintain a smooth transition while filling in for the teacher.
Sales Associate
Anthropologie
Dallas, Texas
08.2022 - 05.2023
Enhanced customer engagement through personalized product recommendations.
Collaborated with team members to streamline checkout processes, improving overall customer satisfaction.
Managed returns, exchanges and refunds in accordance with store policy.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Developed strong product knowledge to assist customers in making informed purchasing decisions.
Sales Associate
The Klein Group, Jennifer Rush Showroom
World Trade Center, Dallas, Texas
08.1999 - 09.2010
Collaborated with retail buyers to identify and acquire merchandise that aligns with store needs.
Facilitated strategic market evaluations four to six times each year to enhance business insights and decision-making.
Committed to prolonged work hours to support team objectives and enhance productivity.
Education
Bachelor of Science - Horticulture
Texas A&M University
College Station, Texas
Skills
Strategic product selection
Effective sales negotiation skills
Identifying customer expectations
Coordinating efficient setup and teardown of booths with strategic oversight